What is the delivery window for a long-distance move?
Quick Answer
The delivery window (or delivery spread) is the range of dates within which the mover will deliver your belongings. Typical windows are 7 to 14 business days for moves under 2,000 miles and 14 to 21 days for cross-country moves.
The delivery window is one of the most misunderstood aspects of long-distance moving. Unlike local moves where delivery happens the same day, long-distance movers provide a range of dates because they consolidate multiple shipments on one truck.
Typical delivery windows by distance: under 500 miles - 1 to 5 business days. 500-1,000 miles - 3 to 7 business days. 1,000-2,000 miles - 5 to 14 business days. Over 2,000 miles - 7 to 21 business days.
The window is stated in your contract (Bill of Lading) and is a binding commitment. If the mover delivers after the window closes, most contracts include a daily compensation rate (typically $25-$75 per day for delays).
Your first available delivery date (FAD) is the earliest date you can receive your shipment. Setting a later FAD does not necessarily narrow the window - it just shifts it forward. Setting an earlier FAD gives the mover more flexibility and may result in faster delivery.
To get a tighter window: book during off-peak months when trucks have more capacity, choose a popular route where trucks run frequently, ask about guaranteed delivery dates (costs extra), or use a dedicated truck (premium service).
During the transit period, the mover or driver should provide updates. If you have not heard anything by the midpoint of your delivery window, call the company for a status update. Get the driver's direct phone number if possible.