Should I pay movers before or after the move?
Quick Answer
Pay the balance after delivery, not before. A deposit of 10-25% at booking is normal for long-distance moves. Local movers typically collect payment at the end of the job. Never pay the full amount upfront - it is a common scam tactic.
The standard payment structure for legitimate movers: a deposit at booking (typically 10-25% of the estimated total) and the remaining balance at delivery. The exact split depends on whether the move is local or long-distance.
For local moves: most companies collect payment at the end of the job, either hourly or flat rate. Some require no deposit at all, just a credit card on file. Payment is due once unloading is complete.
For long-distance moves: a deposit of 10-25% is standard to hold your date. The remaining balance is due at delivery before the truck is fully unloaded. Federal law allows movers to require payment before unloading, but only for the amount stated in the contract.
Payment methods: credit cards offer the most consumer protection (you can dispute charges). Reputable movers accept credit cards, checks, and sometimes cash. Be wary of companies that only accept cash or money orders - this is a red flag.
Red flags: demanding full payment upfront, requiring cash only, asking for a deposit over 25%, and changing the price significantly at delivery (known as a hostage load). If a mover holds your belongings and demands more money than quoted, contact the FMCSA and local police.
Best practice: pay the deposit by credit card and keep all receipts. At delivery, inspect your belongings before paying the final balance. Note any damage on the delivery receipt before signing.